Warranty and Product Return

Return of products is accepted within 30 days.  Used products are not eligible for return.  A 15% restocking fee will be applied to all return merchandise.  Prior to return of products, a RMA Authorization number must be obtained.  Returns without a RMA number will not be accepted under any circumstance. The RMA number must be clearly written on the package.

Warranty of products is offered exclusively through the manufacturer.  Customer is responsible for return shipping for warranty service.   If it is determined that improper use is the reason for product damage, the product will be shipped back to the customer at their cost.  If the product is found to be defective, Boombop, Inc. or the manufacturer will determine if the defective product will be replaced or repaired.  All products unless explicitly stated are offered with a 30-day warranty.  Prior to returning defective merchandise, the customer must obtain a RMA Authorization number.  The RMA number must be clearly written on the package.